Self-exclusion: making a break from gambling stick

Self-exclusion is the firmest way to step away from gambling. Instead of relying on willpower at every login, you block access for a period or permanently. Most platforms offer self-exclusion in the account area, and some countries also run national registers that block a person across all licensed operators at once.

Platform self-exclusion

  1. Open the account settings or responsible gambling section.
  2. Choose self-exclusion and the period offered.
  3. Confirm and keep the confirmation email or screenshot.
  4. Withdraw any real money before or right after confirming.

If you cannot find the option, ask support in writing to self-exclude your account.

National registers

If your country runs a national self-exclusion register, registering there usually blocks you with every licensed operator in that country, not just one. Search your regulator's website for it. Platforms outside a country's licensing system may not be covered by its register.

What about active bonuses?

Self-exclusion is not a way to «save» a bonus in progress. Bonus money and related winnings follow each offer's terms and are usually lost when the account is closed. Illustrative example, not a Jonbet condition: with 120 of real money and 40 of bonus being wagered, the sensible move is to withdraw the 120 and not wait for wagering to finish. See withdrawing with an active bonus.

Account tools compared

ToolWhen to use it
Time-outA short break of days or weeks
Deposit limitTo keep playing with a hard cap
Platform self-exclusionTo close your account at one platform
National registerTo block yourself across licensed operators, where available

After self-excluding

Unsubscribe from promotional emails and notifications, delete shortcuts and apps, and avoid tipster sites and betting groups. Blocking software for gambling sites can add another layer. If the urge to return before the end of the period gets strong, talk to someone you trust.

Telling the people around you

A break is easier to keep when someone else knows about it. Telling a partner, friend or family member that you have self-excluded — and for how long — gives you a person to call when the urge returns. Some people also ask a trusted person to look after card access for the first weeks. None of this is a sign of weakness; it is how lasting breaks are usually built.

Free support

Frequently asked questions

Can I cancel self-exclusion early?
Platforms set their own rules; many do not allow early reversal. Read the conditions before choosing the period.
Does my balance disappear when I self-exclude?
Real money should be withdrawable under the platform's rules; bonus money is usually forfeited. Withdraw first.
Does platform self-exclusion cover other sites?
No, only that platform. National registers, where they exist, cover licensed operators in that country.

More tools and contacts in responsible gambling.

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